Dedicated professional experienced in customer interactions, conflict resolution, and sales, committed to delivering excellent service.
Utilized effective communication techniques to engage customers and resolve issues efficiently.
Applied conflict resolution strategies to handle customer disputes and improve service experiences.
Assisted team members and contributed to collaborative efforts in customer service environments.
Adjusted to different roles and client needs in dynamic customer service settings.
Demonstrated understanding and responsiveness to customer concerns to foster positive interactions.
Startek and IntouchCX
Bachillerato Internacional
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