This is my profileContact via CazVid
Stella
Video resume
Contact
Competencies
Demonstrated experience with Executive Support.
Demonstrated experience with Calendar Management.
Demonstrated experience with Project Management.
Demonstrated experience with Operational Coordination.
Demonstrated experience with Vendor Management.
Education
Languages
Summary
Professional profile
Experience
Virtual Assistant — Remote Operations and Admin Support
Provide executive and operational support, helping leadership stay organized across priorities, commitments, and day-to-day activities.. Manage complex calendars, coordinate meetings across multiple stakeholders, and prevent scheduling conflicts.. Triage inbox communications, track outstanding emails, and follow up on high-priority items to keep commitments moving.. Coordinate business and travel logistics for leadership, including scheduling across multiple time zones.. Support vendor and partner communication while maintaining clear documentation and follow-up.. Develop operational templates and workflows that reduce repetitive administrative tasks and improve efficiency.. Proactively identify administrative needs and keep work moving without requiring constant direction.
Operational Assistance Coordinator
Provided end-to-end operational and executive coordination support to leadership.. Tracked action items from meetings and projects, following up consistently to ensure commitments and deadlines stayed on track.. Managed vendor and partner communications, scheduling, and procurement tracking for smooth operational delivery.. Maintained organized project documentation and executive dashboards to give leadership clear visibility into priorities and progress.. Coordinated communication across cross-functional teams, keeping priorities, deadlines, and next steps aligned.. Prepared operational summaries and progress reports to support efficient executive decision-making.. Managed multiple operational responsibilities independently while maintaining organized follow-up.
Executive Administrative Manager — Remote Operations
Provided executive support for multiple senior leaders across international time zones.. Managed complex calendars, scheduled meetings, and coordinated travel and logistics.. Organized executive priorities, project deliverables, and action items to maintain accountability across remote teams.. Developed SOPs and operational systems to streamline workflows, reduce repetitive tasks, and maintain deadlines.. Built and managed a Trello-based client onboarding system for structured task tracking and follow-up.. Coordinated vendor and partner communications for operational initiatives and stakeholder events.. Proactively tracked outstanding work and followed up with stakeholders to keep initiatives moving forward.
Administrative Officer — Office and Operations Support
Managed internal administrative operations and scheduling within a high-activity broadcast environment.. Coordinated studio bookings, travel schedules, and appointments to prevent conflicts and maintain smooth daily operations.. Maintained organized documentation and internal record systems to support operational efficiency.. Tracked vendor invoices, office supplies, and procurement records to support uninterrupted operations.. Served as a central point of contact for internal teams and external stakeholders, ensuring timely communication and follow-up.. Coordinated competing administrative priorities while maintaining accurate records and deadlines.
Executive Assistant and Operations Officer
Provided long-term executive support to the Managing Director, managing calendars, correspondence, and operational coordination.. Coordinated cross-department and external communications to ensure tasks, priorities, and follow-ups were executed on time.. Developed and implemented SOPs to standardize workflows and improve operational efficiency.. Tracked procurement, vendor invoices, and financial documentation with accuracy.. Maintained confidential executive records and documentation systems, ensuring organized access.. Supported day-to-day operational priorities and helped keep multiple responsibilities moving forward.
Virtual Assistant - Client and Communications Support (Remote)
Manage high-volume client and member inbox daily, implementing structured triage systems that improved response time and reduced backlog by over 50%.. Serve as a primary point of contact for a New York-based creative co-working hub, handling inquiries from entrepreneurs, founders, and artists with professionalism and care.. Resolve scheduling conflicts and communication gaps quickly, ensuring members and stakeholders always receive timely, accurate responses.. Develop standardized response templates and communication workflows that improved consistency, reduced resolution time, and elevated the overall member experience.. Maintain CRM records and track member communication history to ensure no inquiry falls through the cracks and follow-up is always timely.
Operational Assistance Coordinator - Remote Client Support (Remote)
Acted as the primary remote liaison between senior leadership, vendors, and contractors, managing all communications with clarity and professionalism across a fully distributed environment.. Handled procurement inquiries, scheduling requests, and stakeholder follow-ups independently, resolving issues promptly and keeping all parties informed throughout project lifecycles.. Produced clear, well-organized progress reports and cost summaries for client and executive review, translating complex operational details into easy-to-understand updates.. Built and maintained digital documentation systems that allowed clients and team members to access accurate information quickly, reducing delays and repeat inquiries.. Tracked deliverables and action items across cross-functional teams, proactively following up to ensure commitments were met and client expectations were consistently exceeded.
Executive Administrative Manager - Stakeholder and Client Relations (Remote)
Served as the first point of contact for 3 or more senior leaders, managing all internal and external communication with professionalism, discretion, and a strong service mindset.. Developed and implemented SOPs for client and stakeholder communication, reducing response delays and repetitive inquiries by over 60%.. Designed structured client onboarding workflows that reduced the onboarding cycle time by 40% and improved the new client experience significantly.. Maintained centralized records and documentation, saving 15 or more administrative hours monthly and ensuring accurate information was always accessible to clients and leadership.. Coordinated vendor and logistics communications for quarterly stakeholder events, managing all inquiries and ensuring smooth, professional experiences for all attendees.
Administrative Officer - Public and Stakeholder Communications
Served as the central point of contact for guests, presenters, internal teams, and external stakeholders, resolving inquiries promptly and maintaining a professional, welcoming experience.. Coordinated complex travel and studio schedules for high-profile guests, handling last-minute changes and requests without disruption to operations.. Managed executive correspondence and call logs, ensuring all incoming communications were acknowledged, documented, and routed to the right person without delay.. Supported procurement and office operations by tracking supplies, processing vendor invoices, and maintaining expense records to keep operations running smoothly.. Improved internal documentation routing processes, reducing turnaround time and ensuring all compliance-related communications were handled accurately and on time.
Executive Assistant and Operations Officer - Client and Executive Support
Provided direct, high-touch support to the Managing Director and served as a trusted point of contact for clients, partners, and internal teams over an 8-year tenure.. Handled sensitive client correspondence and executive communications with a high degree of professionalism, confidentiality, and responsiveness.. Developed operational SOPs and digitized records, reducing document retrieval time by 40% and making information more accessible to clients and staff.. Monitored office budgets, tracked vendor invoices, and managed procurement inquiries, resolving discrepancies quickly and maintaining accurate financial records.. Coordinated cross-functional communication across departments and external stakeholders, ensuring all parties stayed informed, aligned, and satisfied with outcomes.