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Stefany
Remote
Video resume
Remote
Bpo experienced
Contact
Santo Domingo City, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and resolved issues for customers, ensuring satisfaction through effective communication.
CollectionsAdvanced
Managed collection processes, contacting clients, and negotiating payment arrangements.
SupervisionIntermediate
Supervised teams in customer support and collections, overseeing daily operations and training.
RecruitingBeginner
Involved in recruiting activities within the BPO sector to support team staffing needs.
Summary
Experienced BPO specialist with over 17 years in customer support, collections, supervision, and recruiting, seeking remote or on-site opportunities.
Key Achievements
- Over 17 years of experience in the BPO industry with roles in customer service, collections, inbound support, supervising, and recruiting
- Supervised teams in a customer service environment, demonstrating leadership and operational responsibilities
- Experience in both remote and on-site roles, adapting to various work settings
Skills
Customer ServiceCollectionsSupervisionRecruiting
Published on CazVid - Jul 3, 2025