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Data Analyst with 5 years of experience in finance and healthcare
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Competencies
Performed complex data analysis to identify trends and insights for business strategies.
Utilized SQL extensively to extract and manipulate data from multiple databases.
Created dashboards and reports in tools like Tableau and Power BI for various stakeholders.
Designed complex spreadsheets and macros to automate data processing tasks.
Handled large healthcare datasets, ensuring data accuracy and confidentiality.
Education
Summary
Dedicated data professional with 5+ years analyzing complex datasets, developing dashboards, and optimizing data processes to support strategic decision-making across finance and healthcare industries.
Key Achievements
- Led data analysis projects that improved reporting accuracy in financial services.
- Developed dashboards that streamlined healthcare data visualization for decision-making.
- Progressed from Data Analyst to Senior Data Analyst, increasing responsibilities and scope.
Experience
Scheduler Agent
Customer service representative
excursion sales, assisting clients during their stay handling complaints, mediating between clients and the hotel
Sales Associate
Customer service representative
Responsibilities mirrored those at Hola Tours
Head Concierge
assisting guests (especially those from Apple Vacations and First Choice), Managing client feedback, assisting the PR Manager, handling guest check-in/out, Addressing complaints, responding to online reviews, serving as a receptionist, managing room inventory, assisting with telephone operations