Sofia - Digital Sales & Community Management Specialist with 3+ years experience

Pereira, Risaralda Department, Colombiaen

Managed online sales processes at Nuqui Swimwear, including customer consultations, product recommendations, and post-sale follow-up.

Administered social media and messaging platforms like Instagram, WhatsApp, and email ensuring timely responses and engagement.

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Resumen

Experienced in managing digital sales, social media, and customer relations with a focus on e-commerce environments. Skilled in content creation, digital communication, and administrative support to enhance brand reach and customer satisfaction.

Logros Clave

Supported digital content creation and publication to promote products and enhance brand presence.

Habilidades

Customer ServiceAdvanced

Handled customer inquiries and provided personalized advice to support sales and customer satisfaction.

Digital SalesIntermediate

Managed online sales channels, guiding potential clients through the purchase process and supporting post-sale activities.

Social Media ManagementIntermediate

Supervised social media accounts and messaging platforms to foster engagement and promote brand visibility.

Content CreationIntermediate

Contributed to digital content development and publication to advertise products and strengthen brand image.

Experiencia

Asesora Comercial Digital, Community Manager, Auxiliar Contable

Nuqui Swimwear

Junio, 2024 - Actualidad

Cierre de ventas a través de canales digitales, mediante asesoría personalizada y seguimiento activo de clientes potenciales., Apoyo en tareas administrativas relacionadas con ventas., Gestión integral del proceso de venta online: atención de consultas, recomendación de productos y/o servicios,...