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Customer Service & Logistics Specialist with 5+ years of experience
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Competencies
Organized routes and tracked shipments to optimize delivery processes.
Provided health insurance support, resolving client inquiries in a timely manner.
Handled communication and coordination related to international shipments and services.
Maintained positive public and client relations through service delivery.
Education
Languages
Summary
Dedicated professional with over 5 years in customer support, logistics, and international relations. Adept at organizing shipments, resolving client issues, and managing service quality.
Key Achievements
- Handled health insurance support for American clients, resolving inquiries efficiently.
- Organized routes and tracked international shipments, ensuring timely delivery.
- Managed international relations and public image through service management skills.
Experience
telephone customer service agent
Providing support and resolution regarding health insurance for an American company.
logistics dispatch agent
Searched for drivers and organized routes., Tracked shipments to ensure their delivery internationally and domestically.