Sofia - Sales & Customer Service Specialist with 2+ years in retail

Medellín, Antioquia, Colombiaen

Provided personalized customer consultations at ROEL.SAS, enhancing customer satisfaction.

Promoted products effectively, contributing to sales goals and store organization.

Published on CazVid

Summary

Motivated sales professional with over 2 years of experience in customer support, product promotion, and inventory assistance. Skilled in communication, teamwork, and ensuring high customer satisfaction. Committed to delivering excellent service and supporting team goals within fast-paced retail...

Key Achievements

Supported basic inventory processes and maintained high personal presentation standards.

Skills

Customer ServiceAdvanced

Delivered tailored customer support and advice to enhance shopping experiences.

Sales & Product PromotionAdvanced

Engaged customers in product promotion to meet sales targets and improve store performance.

Communication SkillsAdvanced

Used assertive communication to effectively interact with clients and team members.

Organization & ResponsibilityIntermediate

Participated in organizing point-of-sale displays and supported inventory management.

Digital Tool UseBeginner

Handled basic digital tools for inventory and sales processes.

Languages

Español(Fluido)Inglés(B1)

Experience

Asesora comercial

ROEL. SAS

Atención y asesoría personalizada a los clientes, Promoción de productos, Cumplimiento de metas de venta, Organización del punto de venta, Apoyo en procesos básicos de inventario, Mantenimiento de excelente presentación personal, Demostración de habilidades de comunicación, Responsabilidad y...