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Content Creator and Project Coordinator with 6+ years in media and communication
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Competencies
Developed articles, multimedia images, and videos for digital media and social platforms.
Led communication strategies and managed subscription services and product shipments.
Managed social media content, including photography and video production for university and media outlets.
Handled customer inquiries, refunds, and maintenance coordination at a call center.
Proficient in Photoshop, Illustrator, Adobe Premiere, Canva, and MS Office for multimedia projects.
Education
Languages
Summary
Experienced in managing multimedia content, social media strategies, and client portfolios within media and education sectors.
Key Achievements
- Managed a client portfolio of over 600 subscribers at Página Siete.
- Designed multimedia and social media content during key national elections.
- Produced and edited videos for university departments and social media platforms.
Experience
Project coordinator for P7-Plus subscription
Development of communication strategies for promoting the P7-Plus product (exclusive subscription service)., Management of a client portfolio with over 600 subscribers., Responsible for coordinating product shipments and follow-ups., Management of account balances and subscription payment reminders.
Content Writer and Multimedia Designer
Writing articles for the digital edition of the newspaper on national current events., Creating multimedia images for social media and the website., Editing videos for YouTube, Instagram, Facebook, and the newspaper's website., Designing graphics for social media and the website during the vote counting in the last two national elections.
Audiovisual Projects Manager
Assistance in managing social media content for the Communication Department., Responsible for photographing university events., Selection and editing of photos for publication on social media., Production and editing of videos for various departments at the university, such as Recruitment, Student Wellbeing, and others.
Call center Agent
Receive calls and manage customer satisfaction for users of washers and dryers across the United States, under the CSC Service Works brand., Process customer refunds and coordinate machine repairs., Assist customers in using mobile apps to start washing and drying machines.