Sofia - Administrative Assistant with 3+ years of experience in customer service and office management

Manta, Manabí, Ecuadoren

Managed inventory control and cash handling at MACARON café, ensuring smooth daily operations.

Handled client and phone inquiries at RapiFacturas, maintaining organized digital and physical documentation.

Publicado en CazVid

Resumen

Skilled in office management, inventory control, and client support, with over 3 years of experience across hospitality and administrative roles.

Logros Clave

Responsible for ticket sales and cash management at PLAYLANKPARK, ensuring accuracy and customer satisfaction.

Habilidades

Microsoft Office SuiteAvanzado

Utilized Word, Excel, and PowerPoint for documentation, reporting, and presentations.

Database & System ManagementIntermedio

Handled systems like SAP, Confitico, and Dobby for administrative and inventory purposes.

Customer ServiceIntermedio

Provided assistance to clients in various roles, ensuring satisfaction and addressing needs.

Inventory & Cash ControlIntermedio

Supervised stock management, cash handling, and end-of-day reconciliation.

Adaptability

Experiencia

Ayudante administrativo

MACARON. Cafetería Francesa

MAR 2023 - JUL 2025

Gestión de inventario (controlar el stock de insumos del local)., Control de caja al final del día o del turno en cuestión., Verificar que se cumplan las tareas asignadas (referente a la higiene del local)., Atención al cliente y apoyo operativo

MESERA

BRULE

AGO 2022 - MAR 2023

Secretaria

RapiFacturas

NOV 2020 - SEP 2021

Atención telefónica y a los clientes., Clasificar, archivar y mantener ordenados documentos físicos y digitales., Manejar bases de datos y sistemas administrativos (como Excel, Word, SAP)