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Sofía
Sales and Customer Service Specialist with diverse experience in hospitality and telecommunications
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Competencies
Provided support to customers in billing, bookings, and service inquiries, ensuring satisfaction.
Engaged in selling hotel bookings, storage facilities, and home services, supporting revenue goals.
Handled customer interactions effectively across multiple roles, demonstrating clear communication.
Managed various customer support and sales responsibilities across different service domains.
Resolved customer issues related to bookings and billing, ensuring smooth service delivery.
Education
Languages
Summary
Experienced Sales and Customer Service Professional with a background in hospitality, telecommunications, and storage services, skilled in supporting customer needs and driving sales growth.
Key Achievements
- Supported Priceline customers with hotel, rental car, and flight bookings, enhancing their booking experience
- Handled billing issues and sold home services at Telus, contributing to customer retention and sales
- Progressed through roles from customer support to sales, demonstrating versatility and skill development
Experience
Sales Representative
Sales Representative for hotel bookings at Priceline
Customer and Sales Representative
Customer service representative and supported customers with billing issues and sold home services
Customer service representative
Customer service representative for Priceline supporting customers with hotel bookings, rental car reservations and flight bookings
Sales Representative
Sales Representative for many Storage Facilities