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Sofia

Small Business Owner

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Vaughan, Ontario, Canada
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Competencies

Excellent customer service and troubleshooting skills

Demonstrated experience with Excellent customer service and troubleshooting skills.

Dedication to helping customers resolve their issues

Demonstrated experience with Dedication to helping customers resolve their issues.

Focus on keeping a positive image of the company

Demonstrated experience with Focus on keeping a positive image of the company.

Microsoft Office

Demonstrated experience with Microsoft Office.

PowerPoint

Demonstrated experience with PowerPoint.

Education

Advanced Diploma, Business Administration
St. Elizabeth Catholic High School

Languages

SpanishFluent

Summary

Small Business Owner open to new opportunities

Experience

Small Business Owner

Culture Crafts co.
Dec 2020 - Present

Creation of my own small business where I demonstrated initiative, creativity and decision making for promoting/selling my products on different platforms.. Ongoing demonstration of excellent communication and customer service skills by being an active listener and responding quickly to any type of customer inquiries.. Responsible for managing customer orders from the moment the customer placed the order until it was successfully delivered.

Brand Ambassador

Pura Vida Bracelets
Jul 2020 - Present

Promotion of the brand by posting their products on social media to reach potential customers.

Market Research Interviewer

Numeris
Jul 2018 - Oct 2018

Responsible for making outbound calls to collect information through a survey about radio and television broadcasts to learn about customer’s preferences and their service providers.

Sales associate

Mastermind Toys
Nov 2017 - Dec 2017

Responsible for greeting customers, answering inquiries about products and directing customers to merchandise within store.

Sales associate

Once Upon A Child
Sep 2017 - Nov 2017

Organized merchandise in specific areas and customer service support.

Volunteer

Clark and Bathurst Library
Mar 2015 - May 2015

Reading to young children and helping them with their extra-curricular activities.

Skills

Excellent customer service and troubleshooting skillsDedication to helping customers resolve their issuesFocus on keeping a positive image of the companyMicrosoft OfficePowerPoint
Published on CazVid - Oct 10, 2026
Contact Sofia