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Software Engineer with 5 years of full-stack development in SaaS
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Competencies
Utilized extensively for front-end development with frameworks like React and Angular to create responsive web applications.
Applied for back-end scripting, data analysis, and automation tasks across multiple projects.
Designed and implemented scalable API endpoints to support mobile and web client integrations.
Managed code repositories, enabled collaboration among team members, and maintained version history.
Participated in sprint planning, daily stand-ups, and retrospectives to support iterative development.
Education
Summary
A dedicated software engineer with 5 years experience in developing and maintaining web applications, API architectures, and collaborative team projects. Skilled in JavaScript, Python, and Agile workflows.
Key Achievements
- Led the development of a customer portal, improving user engagement and reducing support tickets by 20%.
- Implemented a new API architecture that increased system reliability and scalability, supporting 3x user growth.
- Collaborated with cross-functional teams to deploy features respecting Agile methodologies, enhancing delivery speed.
Experience
Logistics Coordinator
Coordinating loads, Contacting drivers and clients, Invoice review
Quality Analyst
Reviewing interactions (chats / calls), Leading talks/ calibrations to supervisors and agents, Weekly newspaper/ content creation for OPS
Customer Service Representative
Customer Support, Problem Solving, Order & Account Management