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Simphiwe
Waiter
Contact
Competencies
Expertise in greeting, assisting, and resolving guest concerns to ensure a positive experience.
Skilled in establishing and nurturing client relationships to meet specific needs and enhance satisfaction.
Experience in planning site visits and executing client-specific setup solutions.
Effective in greeting, informing, and attending to guest and client inquiries.
Education
Summary
Experienced in delivering exceptional customer service, developing client relationships, and supporting event setup. Adept at understanding client needs and ensuring high standards of service delivery across hospitality and event environments.
Key Achievements
- Developed and maintained key client relationships, resulting in customized setup solutions at Reserved Exclusive Furniture & Events.
- Consistently ensured high standards of guest service, contributing to positive dining experiences at Welile Hospitality Services.
- Proficient in planning and conducting site visits to meet client specifications and enhance service delivery.
Experience
WAITER
Welcome guests to the restaurant, greet them.. Escort guests to their respective tables.. Inform guests of daily specials.. Attend guest complaints.. Ensure dining room cleanliness.. Serve food and drinks and set up tables.. Knowledge of food & beverage.. Process payments and deliver cheques.
DRIVER/STYLIST
Planning and conducting site visits.. Meeting with clients to establish customer specification.. Knowledge of furniture.. Developed key client relationships by providing set up solutions that met need and budgets.. Furniture set up.. Safe & responsible operation of the vehicle.. Adhering to traffic laws.. Ensuring passenger & furniture safety.. Maintaining vehicle condition.