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Silvia
Atencion al Cliente Administrativo
Contact
Ponceano, Pichincha, Ecuador
Available on CazVid
Competencies
Customer ServiceAvanzado
Conducted customer support and service interactions in various industries including automotive, telecom, and sales.
Call Center OperationsIntermedio
Handled sales and support calls, contributing to customer satisfaction and sales targets for different companies.
Administrative AssistanceIntermedio
Performed secretarial and receptionist duties, supporting managerial functions and client communications.
Sales SkillsIntermedio
Participated in sales activities, particularly in the residential sales and telemarketing sectors.
Communication SkillsAvanzado
Regularly engaged with clients via phone and in person, facilitating clear and effective communication.
Education
SECUNDARIA
COLEGIO EXPERIMENTAL ̈24 DE MAYO ̈
ESPECIALIZACIÓN
INSTITUTO SUPERIOR TECNOLÓGICO CORDILLERA
Languages
INGLÉS2DO NIVEL
Summary
Experienced in call center operations, customer support, sales, and administrative roles across diverse industries with a focus on excellence in client interaction.
Key Achievements
- Gained extensive experience across multiple customer service roles in automotive, telecommunications, and sales sectors.
- Progressed through roles in call centers, including sales and customer support, demonstrating adaptability and skill expansion.
- Assisted multiple organizations with client interaction, sales, and administrative functions, establishing a broad skill set.
Experience
ATENCION AL CLIENTE ADMINISTRATIVO
CRESA
09/05/2024 - 08/05/2025
ATENCION AL CLIENTE PARA AUTOMOTORES Y ANEXOS NISSAN
PHONE
ATENCION AL CLIENTE PARA LA OPERTADORA (CLARO)
CAN&T
21/07/2019 - 02/09/2022
CARGO DE VENTAS RESIDENCIALES
GRUPO TVCABLE
08/2019 - 07/2020
ASESOR TELEFÓNICO EN CALL CENTER VENTAS POR TELÉFONO Y ATENCIÓN AL CLIENTE
AMERICAN CALL CENTER
2017-07 - 2017-09
CARGO EN SECRETARIA-RECEPCIONISTA (ASISTENTE DE GERENCIA)
MATEX SPAIN DEL ECUADOR
2011-01 - 2012-07
TELEOPERADORA EN CALL CENTER
TELECOMUNICATIONS SOLUTIONS CENTER TSC S.A
2008-05 - 2008-07
TELEOPERADORA EN CALL CENTER VENTAS POR TELÉFONO Y ATENCIÓN AL CLIENTE
MARKETING WORLDWIDE ECUADOR S.A.
2008-08 - 2010-09
Skills
Customer ServiceCall Center OperationsAdministrative AssistanceSales SkillsCommunication Skills
Published on CazVid - May 17, 2026