Shirley

Call Center Agent, Inbound Sales

Managed inbound sales calls, converting product inquiries into completed orders through consultative selling.. Presented beauty product benefits clearly, matching offerings to customer needs and preferences.. Processed customer orders accurately, verifying shipping details and payment information.. Resolved objections using persuasive product knowledge and tailored recommendation techniques.. Maintained detailed customer records, ensuring accurate follow-up and order tracking.

Administrator

Managed daily administrative operations, maintaining accurate records and organized filing systems.. Coordinated operator and delivery driver schedules, call center sales, and task follow-up to support a smooth workflow.. Processed invoices, payments, and basic bookkeeping entries with strong attention to detail.. Updated inventory logs and monitored supply needs to prevent ordering gaps.

Customer Service: Digital Marketing

Chef: Gastronomic