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Shevon
Customer Service & Sales Professional with 8+ years of experience
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Competencies
Provided excellent customer service, meeting and exceeding customer expectations in call center roles.
Carried out soft sales, including outbound calls, appointment setting, and closing deals.
Effectively communicated with clients and team members in diverse roles across industries.
Prioritized and managed multiple dispatch requests, demonstrating strong organizational abilities.
Education
Languages
Summary
Experienced professional with over 8 years of providing exceptional customer service, sales, and dispatch management across various industries in Nicaragua.
Key Achievements
- Over five years of experience in customer service and call centers.
- Three years of experience in sales, including appointment setting and client engagement.
- Managed multiple dispatch requests, demonstrating strong prioritization and time management skills.
Experience
Sales
Restaurant steward
Serve food and drinks, Keep the area clean and sanitize
Customer service Rep
Providing excellent service meeting and reaching above customer expectations.
Soft sales
Do outbound calls if customer agree we then set up appointment and the closer close the deal
Helper construction
Worked as a helper mix cement and stick blocks, Ensure all tools clean before and after work hours.
Asst. Pastry
Making cakes, pie, and serving ice cream, Ensure that customer is satisfied meeting and reaching customer expectations.