Dedicated team manager with over 5 years of experience in customer support, team coaching, and process optimization. Skilled in leadership, decision-making, and delivering exceptional service. Committed to driving team success and enhancing customer satisfaction.
Proven ability to lead, motivate, and develop teams to achieve organizational goals.
Skilled in delivering exceptional customer support and resolving complex issues effectively.
Capable of making informed decisions under pressure to improve team performance and client satisfaction.
Efficient in prioritizing tasks and managing schedules to meet deadlines consistently.
UnifyCX
AFNI, Inc.
TaskUs
Concentrix
VXI
Concentrix
Teleperformance
Bachelor of Science
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