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Ownership Specialist at Marriott Vacations Worldwide
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Competencies
Expertise in managing the transfer of timeshare properties and ensuring legal compliance.
Proficient in providing comprehensive administrative assistance across various roles.
Skilled in effectively communicating with clients to address their needs and concerns.
Experienced in reviewing legal documents to ensure accuracy and compliance.
Adept at handling multiple tasks simultaneously in fast-paced environments.
Education
Languages
Summary
Dynamic professional with a proven track record in property transfer management and administrative support. Committed to ensuring client satisfaction and legal compliance.
Key Achievements
- Facilitated successful transfers of timeshare properties, ensuring compliance with legal documentation.
- Streamlined the review process for real estate documents, enhancing efficiency and accuracy.
- Played a key role in client satisfaction by providing clear guidance on ownership transfers.
Experience
Ownership Specialist
Facilitated transfers of timeshare properties to new owners. Reviewed Real Estate deeds, trusts, power of attorney’s, wills and probate documents to ensure all transfer requests had necessary legal documentation. Request additional documents from owners, title agencies and attorneys. Processed invoices for annual maintenance fees. Trained employees on the transfer process. Created SOP’s for processes. Data entry of all department mail. Uploading of reports
Front Desk/Workers’ Compensation Paralegal
Answered multi-line phone system. Greeted clients in waiting area. Delivered daily mail and voicemails to staff. Ordered and stocked office with supplies. Conducted intakes for new cases. Set calendar appointments on attorney calendars. Electronic filing of lawsuits. Created notices of mediations and depositions. Performed trial prep on all cases. Prepared settlement statements. Translated on an as needed basis for Portuguese and Spanish speaking clients
Administrative Assistant
Provided Administrative support to the labeling department supervisor. Created and maintained a labeling/shipping calendar to help organize supervisor. Received new labeling orders and would review to prepare for the supervisor. Maintained billing spreadsheet that tracked number of products that were labeled
Initial Client Call Center Rep/Intake Specialist
First point of contact for all new and existing clients. Retrieved case information for all new clients needing an attorney. Scheduled client appointments on attorney calendars. Data entry of postal costs onto client accounts. Translated on an as needed basis for Portuguese and Spanish speaking clients