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Ownership Specialist at Marriott Vacations Worldwide
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Competencies
Expert in reviewing and validating legal documents such as deeds, trusts, and wills to ensure compliance and accuracy.
Skilled in engaging clients professionally, managing inquiries, and ensuring positive experiences.
Proficient in managing schedules, processing paperwork, and supporting office operations efficiently.
Extensive experience in handling property transfers, legal documentation, and compliance procedures.
Education
Languages
Summary
Dedicated professional with over 7 years of experience in legal document review, client service, and administrative support across hospitality and legal sectors. Skilled in managing complex transfers and ensuring compliance.
Key Achievements
- Facilitated seamless transfers of timeshare properties, ensuring legal compliance and customer satisfaction.
- Reviewed and validated complex legal documents including deeds, trusts, and wills to authorize property transfers.
- Supported operational efficiency through meticulous document review and client communication.
Experience
Ownership Specialist
Facilitated transfers of timeshare properties to new owners. Reviewed Real Estate deeds, trusts, power of attorney’s, wills and probate documents to ensure all transfer requests had necessary legal documentation. Request additional documents from owners, title agencies and attorneys. Processed invoices for annual maintenance fees. Trained employees on the transfer process. Created SOP’s for processes. Data entry of all department mail. Uploading of reports
Front Desk/Workers’ Compensation Paralegal
Answered multi-line phone system. Greeted clients in waiting area. Delivered daily mail and voicemails to staff. Ordered and stocked office with supplies. Conducted intakes for new cases. Set calendar appointments on attorney calendars. Electronic filing of lawsuits. Created notices of mediations and depositions. Performed trial prep on all cases. Prepared settlement statements. Translated on an as needed basis for Portuguese and Spanish speaking clients
Administrative Assistant
Provided Administrative support to the labeling department supervisor. Created and maintained a labeling/shipping calendar to help organize supervisor. Received new labeling orders and would review to prepare for the supervisor. Maintained billing spreadsheet that tracked number of products that were labeled
Initial Client Call Center Rep/Intake Specialist
First point of contact for all new and existing clients. Retrieved case information for all new clients needing an attorney. Scheduled client appointments on attorney calendars. Data entry of postal costs onto client accounts. Translated on an as needed basis for Portuguese and Spanish speaking clients