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Competencies
Demonstrated experience with Communication.
Demonstrated experience with Ability to work under pressure.
Demonstrated experience with Critical thinking and problem solving.
Demonstrated experience with Creativity.
Demonstrated experience with Microsoft Pack.
Education
Languages
Experience
Front office receptionist
Delivery top-notch administrative support to office staff, promoting excellence in office operations., Created and updated physical records and digital files to maintain current, accurate and compliant documentation., Sorted, opened and routed incoming correspondence and deliveries to help senior leader respond quickly to business and customer requirements., Communicated with customers via phone and email to confirm deliveries and respond to inquiries., Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Customer service agent
Helped clients with their questions, case updates, payments, sending documents, among others., Kept records in Excel of people assisted and provided the best customer service experience.
Collection agent
Resolved conflicts and negotiated mutually beneficial agreements between parties., Used probing techniques to determine debtors' reasons for delinquency., Maintained excellent attendance record, consistently arriving to work on time., Resolved problems, improved operations and provided exceptional client support.
Retail Sales
Sale of perfumes, clothing, jewelry and souvenirs., High quality customer service., Maintained excellent attendance record, consistently arriving to work on time., Resolved problems, improved operations and provided exceptional client support., Merchandise inventory, cash handling, re-stocking the store.
Executive Assistant
Appointment scheduling, assists with time and day management, scheduling of meetings., Reviewing correspondence and taking notes., Content creation for social media and website., Manage online marketing campaigns including ad copywriting and testing, bid management, landing page optimization, budget management, creative testing, etc., Research, collect, and analyze data, leverage internal and external resources, and data sources to report on successes and actionable opportunities for the online marketing campaigns., Provide support throughout all areas of promotional strategies which include reaching out through social media.
Accounting Assistant
Accompany consumers to their table., Provide menus and wine and beverage lists to guests., Inform diners about special dishes that were not included in the menu., Answer questions about the dishes and wines that were available in the restaurant.
Makeup Artist Sales
Professional makeup sales, Personal advice to customers, Inventory management, Cash register management