Shanice - CAD Designer with 3+ years in dental device development

Proficient in managing CAD software and digital design tools to develop dental aligner models.

Effective in communicating with international teams and clients to coordinate project modifications.

Focused on maintaining high quality standards and process optimization in design and production.

Provided assistance and support to customers through various communication channels.

Responsible for creating customized digital dental aligner designs., Communicated directly with international doctors to coordinate case modifications., Maintained high quality standards and timely project delivery., Contributed actively to the continuous improvement of quality and productivity...

Provided assistance and resolution to customer inquiries via phone, chat, and email., Managed multiple simultaneous interactions under pressure., Focused on quality performance and customer satisfaction metrics., Maintained a professional and empathetic communication approach.

Guest interaction and customer service., Ride loading/unloading and operation., Supported inspection and maintenance procedures., Focused on safety, efficiency, and guest satisfaction.