Professional profile
Demonstrated experience with Employee performance management.
Demonstrated experience with Time management.
Demonstrated experience with Attention to detail.
Demonstrated experience with Active listening.
Demonstrated experience with Fast learner.
Starbucks
Trained new baristas on beverage preparation techniques and customer service excellence.. Developed training materials to enhance consistency in product quality and service delivery.. Mentored staff in operational procedures, ensuring adherence to company standards.. Conducted regular workshops to refine team skills and improve overall performance.. Collaborated with management to identify skill gaps and create targeted training programs.. Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.. Improved barista skills through one-on-one training sessions and practical demonstrations.
Bachelor of Science, Criminal Justice Technology
Associate of Applied Science, Criminal Justice Technology