Dedicated professional with extensive experience in foreign exchange, customer service, and financial data management. Proven ability to ensure compliance, handle complex transactions, and support clients effectively across banking and insurance sectors.
Processed and managed foreign currency exchange and international money transfers in a compliance-driven environment.
Delivered support via phone and email, handled complaints, and managed client accounts in banking and insurance sectors.
Performed data capturing, invoice generation, and record-maintenance ensuring accuracy and compliance.
Followed procedures in FICA, Anti-Money Laundering, and SARB regulations during financial transactions.
Travelex Africa Foreign Exchange
Handling of foreign currency and local cash, Process the sending and receiving of money abroad, Balancing cash float, Alarm and camera checks, FICA and Anti Money Laundering Compliance, Follow procedures in accordance to SARB( South African Reserve Bank), Hotels Cash exchange, Corporate and VIP...
EXL
Assisting clients with changes to their insurance policies, Claims handling, Note keeping, Telephonic and email support, Complaints handling, Payments and billing
Travelex Africa Foreign Exchange
Handling of foreign currency and local cash, Process the sending and receiving of money abroad, Balancing cash float, Alarm and camera checks, FICA and Anti Money Laundering Compliance, Follow procedures in accordance to SARB( South African Reserve Bank), Hotels Cash exchange, Corporate and VIP...
Capita SA
Matric
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