This is my profileContact via CazVidShaidy
Customer Service Professional with Back Office Expertise
Contact
Santiago de los Caballeros, Santiago Province, Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermediate
Interacted with customers to resolve issues and provide support, ensuring satisfaction.
Back Office OperationsIntermediate
Handled administrative and operational tasks supporting front-line functions at ALPHACOM.
Communication SkillsIntermediate
Communicated effectively with customers and team members to facilitate smooth operations.
Problem-SolvingIntermediate
Addressed customer and operational issues by applying problem-solving techniques.
Education
Industrial engineering
Universidad Tecnológica de Santiago
Languages
EnglishALPI
Summary
Experienced in managing customer interactions and back office operations, with a focus on delivering efficient support and administrative assistance.
Key Achievements
- Managed customer inquiries and back office functions at ALPHACOM.
- Developed proficiency in handling customer service requests and administrative tasks.
- Supported operational workflows within the customer service and back office environment.
Experience
CUSTOMER SERVICE / BACK OFFICE
ALPHACOM
2024 - 2025
Skills
Customer ServiceBack Office OperationsCommunication SkillsProblem-Solving
Published on CazVid - Jul 3, 2025