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Shahrukh

Sales & Product Trainer

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Mumbai, Maharashtra, India
Available on CazVid
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Competencies

Product & Language Training

Demonstrated experience with Product & Language Training.

Luxury Retail & Cruise Line Sales

Demonstrated experience with Luxury Retail & Cruise Line Sales.

Customer Experience & Relationship Management

Demonstrated experience with Customer Experience & Relationship Management.

Cross-Selling & Upselling Strategies

Demonstrated experience with Cross-Selling & Upselling Strategies.

Personality Development & Soft Skills

Demonstrated experience with Personality Development & Soft Skills.

Education

Bachelor of Arts
The Global Open University
Higher Secondary Certificate (HSC)
Delhi Board (CBHE)
Secondary School Certificate (SSC)
Delhi Board (CBHE)

Summary

Sales & Product Trainer open to new opportunities

Experience

Sales & Product Trainer

Amaze Maritime Pvt. Ltd.
Nov 2018 - Present

Train candidates in product knowledge, language skills, and western retail standards.. Conduct grooming, etiquette, and personality development sessions for cruise placements.. Assess candidates’ strengths and prepare them for specific on-board functions.. Guide trainees through visa processes and international interview protocols.. Provide career counselling to align placements with individual capabilities and goals.

Guest service supervisor – Jewellery & Watches

Colombian Emeralds International (DUFRY)
Oct 2017 - May 2018

Delivered exceptional service in a high-end duty-free retail environment.. Managed watch and jewellery departments for global luxury brands.. Handled promotions, inventory, and visual merchandising to enhance in-store experience.

Watch Expert

Helios – Titan Industries Ltd.
Sep 2015 - Jun 2017

Managed fine watch brands including Tag Heuer, Longines, and Tissot.. Built and maintained strong client relationships for repeat business.. Handled inventory, product knowledge sessions, and promotional coordination.

Relationship Officer

Abu Dhabi Commercial Bank (ADCB)
Feb 2015 - Nov 2015

Promoted banking products such as savings accounts, credit cards, and loans.. Conducted corporate meetings for account openings and client acquisition.

Senior Supervisor

Yusra Gems
Aug 2010 - Dec 2014

Supervised retail operations for gold, silver, and diamond jewellery.. Led a sales team, ensuring smooth store operations and customer satisfaction.

Store In-Charge

M.K. Mobile Store
Jan 2007 - Jan 2010

LFR Manager

Dell Computers
Jan 2006 - Jan 2007

Supervisor

Explosive Enterprises
Jan 2001 - Jan 2006

Promotional Sales Coordinator

Kores International Pvt. Ltd.
Jan 1998 - Jan 1999

Skills

Product & Language TrainingLuxury Retail & Cruise Line SalesCustomer Experience & Relationship ManagementCross-Selling & Upselling StrategiesPersonality Development & Soft Skills
Published on CazVid - Oct 31, 2026
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