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Sergio

Customer Service Specialist with 13 years of experience in call handling

Video resume

Dispatcher
Customer service representative.

Contact

San José, San José, Costa Rica
Open to remote
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Competencies

Customer ServiceExpert

Provided comprehensive customer support and resolved inquiries across various companies.

Call HandlingAdvanced

Managed diverse call types effectively in high-volume environments.

Communication SkillsAdvanced

Maintained clear and professional communication with customers and team members.

AdaptabilityIntermediate

Adapted quickly to different company protocols and customer needs.

Summary

Experienced customer service representative with 13 years in diverse corporate environments, specializing in effective call management and customer satisfaction.

Key Achievements

  • Gained extensive experience in customer service across multiple multinational companies.
  • Handled a wide variety of calls, demonstrating versatility in customer interactions.
  • Contributed to customer satisfaction improvement through consistent service delivery.

Skills

Customer ServiceCall HandlingCommunication SkillsAdaptability
Published on CazVid - Jul 3, 2025
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