Sergio

Call Center Agent with 5 years of customer service, sales, and verification experience

Video resume

Call Center agent

Hi i have been working in call centers for the last 5 years as a customer service representative, collections, sales autorizations verifications.

Santiago de Cali, Valle del Cauca Department, Colombia

Open to remote

Available on CazVid

Customer ServiceAdvanced

Delivered support and resolution to clients' inquiries in call center environments.

Bilingual CommunicationIntermediate

Communicated effectively in English and Spanish, ensuring clear interactions with diverse customers.

Sales and CollectionsIntermediate

Engaged clients in sales activities and managed collection processes to support company revenue.

Verification and Authorization ProcessesIntermediate

Performed client verifications and handled authorization procedures efficiently.

Experienced call center agent with 5 years in customer service, sales, collections, and verifications in bilingual settings.

Accumulated 5 years of experience across roles including customer service, collections, and sales authorizations
Provided bilingual support in English and Spanish, enhancing communication with diverse clients
Handled multiple responsibilities such as verifications, authorization processes, and client consultations

Customer ServiceBilingual CommunicationSales and CollectionsVerification and Authorization Processes

Published on CazVid - Jul 3, 2025