Seini - Call Centre Agent

Efficiently managed cash registers, processing point-of-sale transactions safely via cash, cards, and credit accounts.. Maintained up-to-date knowledge on store credit processes, specials, and promotional incentives to assist customers.. Addressed client issues constructively, elevating general customer satisfaction and service standards.

Designed, organized, and managed standard-compliant brand and product displays across designated retail floor locations.. Monitored stock levels, verified pricing accuracy, and managed seamless breakdown and layout resets.

Oversaw product compliance guidelines by inspecting manufactured goods against target technical checklists.. Logged visual and structural discrepancies to deploy prompt corrective measures alongside production lines.

Supervised front-desk corporate communications, switchboard management, and immediate guest hospitality greetings.. Fielded incoming customer system service orders and directed administration paperwork smoothly.