Dedicated interpreter and customer service representative with over 5 years of experience in healthcare and legal industries, skilled in facilitating clear communication in bilingual settings.
Handled multiple calls, appointments, and documentation efficiently in fast-paced environments.
Provided accurate interpretation and facilitated effective communication between patients, clients, and providers.
Ensured understanding and clarity in interpretation and customer interactions.
Applied cultural awareness to improve communication and resolve conflicts in diverse environments.
Teleperformance S.A.S
Delivered accurate English-Spanish interpretation in healthcare environments, helping patients navigate appointments and procedures., Ensured clear, efficient communication between patients and providers; handled follow-up logistics and sensitive information., Maintained documentation of...
Akorbi
Coordinated real-time communication between clients and professionals in legal, medical, and social service fields., Managed multiple calls and appointments daily, ensuring timely connection and smooth operations., Adapted quickly to high-pressure situations and provided seamless communication in...
Servimos
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Utilized Word, Excel, and Outlook for documentation, scheduling, and communication tasks.
