This is my profileContact via CazVid
Sebastian
Customer Service Representative with 2+ years in luxury automotive & hospitality
Video resume
Customer service representative
I work for a roadside assistance motor club for premium brands such as rolls Royce Mbusa and Bmw. Also with premium EV and Uber.
Contact
Medellin, Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided solutions and assistance to clients in high-end automotive and hospitality sectors, ensuring customer satisfaction.
CommunicationAdvanced
Effectively communicated with clients from diverse backgrounds, including premium vehicle owners and travelers.
Problem-SolvingIntermediate
Addressed and resolved customer issues related to roadside assistance and booking services efficiently.
Industry KnowledgeIntermediate
Developed understanding of luxury automotive brands and hospitality services, enhancing customer support quality.
Summary
Experienced dispatcher and customer service representative specialized in supporting luxury automotive brands and hospitality services with over two years of industry exposure.
Key Achievements
- Supported premium automotive clients including Rolls-Royce, BMW, and Mercedes-Benz, ensuring high-quality customer care.
- Handled diversified customer inquiries for roadside assistance and ride-sharing services, maintaining client satisfaction.
- Gained experience in customer support roles across automotive and hospitality industries, demonstrating adaptability.
Skills
Customer ServiceCommunicationProblem-SolvingIndustry Knowledge
Published on CazVid - Jul 3, 2025