Detail-oriented professional with extensive experience supporting legal teams and managing customer relations. Skilled in documentation, debt recovery, and client communication. Proven ability to handle diverse responsibilities with professionalism and efficiency.
Prepared legal evidence packets and managed client profiles, ensuring accuracy and compliance.
Maintained positive relationships through follow-up communications and dispute resolution.
Negotiated payment plans, recorded interactions, and coordinated with departments to resolve disputes.
Provided technical assistance for applications and software, supporting user needs.
Alonso & Alonso Attorneys At Law
Assist law office Paralegals by ensuring forms are completed and documents are collected, meeting deadlines, and focusing on providing an excellent client experience., Prepare immigration evidence packets, collect documentation from clients, and manage client profiles., Follow up with clients by...
Zelh
Provide advice on cargo and portfolio management., Technical support in applications and software., Maintain positive customer relationships., Follow legal processes to collect debts., Negotiate payment plans or agreements to recover debt and record interactions and updates in internal systems (CRM...
Lean Solutions
User information management., Help customers with technical problems., Teaching systematic processes.
Sitel
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Followed up with clients via phone, email, and video conferences to ensure service quality.
