Sara - Compliance Transactions Analyst at Ria Money Transfer

Experienced in resolving customer issues efficiently, ensuring satisfaction through technical troubleshooting and support.

Skilled in reviewing financial transactions and customer documentation to ensure adherence to legal and regulatory standards.

Proficient in managing customer relationship management tools and remote work systems to optimize workflow.

Handled logistics and administrative tasks, supporting organizational operations across various roles.

Review and approval of digital money transactions., Collection and review of customer documentation through online platforms to comply with terms, conditions and law regulations to guarantee the security of a money transfer., Working with different departments on risk analysis to review customer's accounts and take reasonable measures based on the information obtained through an investigation.

Managed website shopping troubleshooting for Kohl's store and credit card customer service assistance., Provided technical support assistance and troubleshooting of internet and cable services for AT&T Uverse., Worked closely with the Logistics Senior Director and team, providing support in managing complex calendars, scheduling meetings, and ensuring smooth communication across leaders., Assisted in creating, distributing, and tracking electoral propaganda materials, ensuring timely and accurate delivery., Involved in program participation, handling time-sensitive logistics, worker payments, and maintaining high attention to detail in all tasks., Played a key part in ensuring the efficient flow of information and resources, contributing to the execution of logistical operations and initiatives.