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santiago
Operations Leader at ZUBALE
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Competencies
Proven ability to lead operational teams, optimize logistics, and enhance distribution efficiency.
Skilled in using Looker Studio to track KPIs and support data-driven decision making.
Experienced in deploying Instaleap and Jannis for intelligent order routing and fleet management.
Capable of supervising teams, conducting training, and ensuring operational compliance.
Education
Summary
Dedicated operations professional with over 3 years of experience leading logistics and distribution at ZUBALE. Skilled in data visualization, fleet optimization, and team management to drive operational excellence.
Key Achievements
- Led operational teams to improve distribution efficiency and resource management.
- Implemented fleet loyalty strategies ensuring optimal resource availability.
- Optimized real-time order routing and monitoring, enhancing delivery performance.
- Supervised in-store operations and managed fleet dispatch to meet strict delivery windows.
- Executed precise picking processes, maintaining high standards of quality and productivity.
Experience
Operations Leader
Comprehensive leadership of the operational team and supervision of routers to ensure distribution efficiency.. Design and execution of fleet loyalty strategies to ensure resource availability.. Management of the D1 strategic account, managing to maintain an On-Time indicator above 90% monthly.
Control Tower (Torre de Control)
Real-time monitoring and assistance to drivers and clients (Makro account), ensuring a constant flow of information.. Advanced use of Instaleap and Jannis for intelligent order routing and time optimization.. Generation of management and operation status reports using Looker Studio.
Operations Supervisor
Direct supervision in-store and responsibility for fleet attendance and dispatch order.. Strategic planning of departures for rigorous compliance with delivery windows.. Management of the operation at Jumbo Santa Ana (Cencosud), maintaining an On-Time indicator above 85%.
Picker (Order Picker)
Execution of picking and merchandise preparation processes under quality and precision standards.. Operational management under a service provision modality, standing out for productivity and order.