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Santiago
Customer Service Agent with Experience in Call Centers and Small Business
Video resume
Customer service agent
Santiago from Medellín, 22 years old.nnIn my whole expierence working for small businesses, working as an independent and also working for a multinacional companies, I could highlight 3 qualities:nn1. Creativity: I use to think out of the box and provide the best resolution for the dialy situations.nn2. Leadership: I love working with other people and create and enviorement of growth and positivism.nn3. Open mind: I am always open to learn, I have discipline and focus on the details.
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and guided clients through solutions in call center environments.
CommunicationIntermediate
Utilized empathetic and clear communication to effectively assist clients and team members.
LeadershipBeginner
Expressed a strong desire to create a positive environment and motivate team members.
CreativityIntermediate
Applied out-of-the-box thinking to resolve various customer issues efficiently.
Open-mindednessIntermediate
Eager to learn new skills and adapt to changing work scenarios with discipline and focus.
Summary
Experienced in call centers and small businesses with strong qualities in creativity, leadership, and open-mindedness, committed to providing quality support and fostering growth.
Key Achievements
- Gained extensive experience working in call centers, providing empathetic customer support.
- Contributed to small business environments and multinational companies in customer service roles.
- Developed key qualities such as creativity, leadership, and open-mindedness to improve service quality and team dynamics.
Skills
Customer ServiceCommunicationLeadershipCreativityOpen-mindedness
Published on CazVid - Jul 3, 2025