This is my profileContact via CazVidSantiago
Bilingual Call Center Agent
Contact
Bogotá,Bogota D.C.,Colombia
Available on CazVid
Competencies
Microsoft Office: WordIntermediate
Demonstrated experience with Microsoft Office: Word.
Microsoft Office: PowerPointIntermediate
Demonstrated experience with Microsoft Office: PowerPoint.
Microsoft Office: OutlookIntermediate
Demonstrated experience with Microsoft Office: Outlook.
Education
High School Graduate
Santiago de Compostela School
Completed 2019
Languages
enNative
Experience
Bilingual Call Center Agent
IGT Solutions and Technologies
August 2021 - October 2021
Handling and solving the different requests and concerns of the company's external customers.
Senior Service Advocate
Concentrix CVG S.A.S.
November 2021 - May 2023
Handling account finances and maintenance related to the health field.
Tier 1 Service Advocate
Foundever Colombia S.A
October 2023 - January 2024
Frontline agent in charge of basic maintenance and handling of HIPAA-protected information.
Operation Customer Expert 1
Teleperformance
January 2024 - March 2025
Agent specialized in content moderation in social networks through the SRT tool (Single Review Tool).
Skills
Microsoft Office: WordMicrosoft Office: PowerPointMicrosoft Office: Outlook
Published on CazVid - May 17, 2026