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Santiago
Customer Service & Sales Specialist with 4+ years of experience in client communication
Video resume
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Competencies
Handled customer inquiries and issues via phone, email, and chat, ensuring satisfaction.
Sold hotel bookings to clients in the US, Canada, and Mexico, increasing sales volume.
Collected and uploaded sports event data accurately and efficiently at Genius Sports.
Communicated effectively with international clients and team members in English.
Taught advanced electronic music production techniques at a specialized academy.
Education
Languages
Summary
Experienced in international customer support, sales, and data management with a focus on client satisfaction.
Key Achievements
- Managed real-time sports statistics data collection at Genius Sports.
- Provided customer support through multiple channels at Teleperformance, ensuring accurate issue resolution.
- Led hotel bookings sales across North America, enhancing sales outreach and client engagement.
Experience
Sports Statistics
Contact people working for the company located in various places around the world and currently watching a sport event., Upload information accurately and quickly while talking on the phone in English.
Customer Service and Sales
Contact customers and assist them when a product did not arrive as expected.
Seller
Receive calls from possible customers from the US and Canada., Sell bookings on different hotels around Canada, the United States, and Mexico.