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Customer Service & Logistics Specialist with 6 years of experience
Video resume
Customer Service & Logistics Specialist with 6 years of experience
Please record a video speaking in English about your experience.
Contact
Pereira, Risaralda Department, Colombia
Available on CazVid
Competencies
Bilingual CommunicationExpert
Fluent in English and Spanish, used for customer support, interpretation, and user guidance.
Customer ServiceAdvanced
Experience handling customer inquiries and support in various corporate environments.
Logistical SupportIntermediate
Provided support for delivery coordination, scheduling, and operational assistance.
Research & Prototype DevelopmentIntermediate
Contributed to research projects and development of prototypes at Technopark SENA.
Interpretation ServicesAdvanced
Interpreted from English to Spanish in medical contexts, ensuring accurate communication.
Education
Technologist
SENA
Languages
SpanishNative
EnglishBilingual
Summary
Bilingual professional with over six years of experience in customer service, logistics, research, and interpretation, with a strong understanding of American and Colombian cultures.
Key Achievements
- Provided bilingual customer service and logistical support at Teleperformance Colombia and Sutherland Colombia
- Supported research and prototype development at Technopark SENA's Research Center
- Provided English-Spanish medical interpretation at IInterpreta
Experience
Bilingual Customer Service Agent
Teleperformance Colombia
August 1, 2019 - March 24, 2023
Bilingual Logistical Support and User Guidance Agent
Sutherland Colombia
March 23, 2023 - October 18, 2024
Support and advisory in the development, research, and production of prototypes for implementation
Research Center, Technopark SENA
July 4, 2017 - December 30, 2017
Medical Interpreter from English to Spanish
IInterpreta
December 2024 - September 2025
Skills
Bilingual CommunicationCustomer ServiceLogistical SupportResearch & Prototype DevelopmentInterpretation Services
Published on CazVid - May 17, 2026