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Sandra
Fashion Design / Client Support Attachment
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Competencies
Demonstrated experience with Client Communication.
Demonstrated experience with Customer Follow-up.
Demonstrated experience with Complaint Resolution.
Demonstrated experience with Email Communication.
Demonstrated experience with Social Media Communication.
Education
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Summary
Professional profile
Experience
Fashion Design / Client Support Attachment
Communicated with clients to understand their clothing requirements, preferences and expectations.. Assisted with receiving and clarifying customer requests and ensuring details were properly understood.. Participated in customer follow-ups regarding orders, fittings and alterations.. Maintained professional communication when responding to client questions and concerns.. Assisted with managing customer requirements throughout the garment-making process.. Developed practical experience in meeting client expectations, working with deadlines and paying attention to individual customer needs.. Worked within a team while learning to manage tasks independently.
Practical Experience
Communicated directly with customers regarding clothing designs, measurements, pricing, orders and alterations.. Responded to customer enquiries through social media and messaging platforms.. Discussed customer preferences and helped translate their requirements into suitable design solutions.. Followed up with customers regarding orders and appointments.. Handled customer concerns professionally and worked toward practical solutions.. Managed multiple customer requests while paying close attention to details and deadlines.. Used social media as a channel for customer communication and business engagement.