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Samy

Sales Agents

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Santiago de los Caballeros, Santiago Province, Dominican Republic
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Competencies

Problem-SolvingAdvanced

Applied problem-solving skills in various roles to address customer needs and improve service delivery.

CommunicationExpert

Delivered clear, accurate information across roles, including medical interpreting and client negotiations.

Teamwork and CollaborationAdvanced

Worked effectively with colleagues and clients to achieve goals and build lasting relationships.

Customer ServiceExpert

Provided personalized support and maintained professionalism to ensure high customer satisfaction.

Multilingual InterpretationIntermediate

Facilitated effective communication between clients and non-English speakers through accurate translation.

Education

License
Pucmm - Santiago De Los Caballeros

Languages

FrenchFull Professional
EnglishFull Professional
SpanishFull Professional

Summary

Experienced in sales, interpretation, travel planning, and education, with a strong focus on communication, problem-solving, and client relationship management across diverse sectors.

Key Achievements

  • Increased sales revenue at WLC by consistently exceeding targets.
  • Served as medical interpreter, ensuring accurate communication in clinical settings at UNO.
  • Led travel planning and client relationships, enhancing customer satisfaction at Veltrex.

Experience

Sales Agents

WLC
2024-09 - 2024-11

Increased sales revenue by consistently meeting and exceeding sales targets., Enhanced product knowledge through continuous training and professional development opportunities.

Sales Agents/ Medical Interpreter-scheduler/ Sup.

UNO
2023-01 - 2023-11

Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.

Cliente Advocate/ Team Leader/ Supervisor

Telecom Networks
2018-01 - 2022-12

Worked effectively with fellow team members to coordinate effective solutions to any question or concern., Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.

Travel Specialist-Supervisor

Veltrex
2016-10 - 2018-12

Enhanced customer satisfaction by providing personalized travel recommendations and itinerary planning., Arranged travel accommodations for groups, couples, executives, and special needs clients., Provided exemplary customer service to new and existing clients, which helped build lasting...

Maths/ Physics Classes for High School Students

Teacher
2011-06 - 2015-12

Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey., Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

Transalator/interpreter

Adra-Haiti
2010-01 - 2011-05

Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension., Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.

Skills

Problem-SolvingCommunicationTeamwork and CollaborationCustomer ServiceMultilingual Interpretation
Published on CazVid - Jan 9, 2026
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