This is my profileContact via CazVidNicolas
Customer Service Supervisor with 5+ years in client-facing roles
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Competencies
Provided remote customer support and handled client inquiries.
Organized and maintained case files for the technical investigation body.
Managed staff data, processed payroll, and monitored attendance and absences.
Utilized Excel, Word, and PowerPoint for data management and reporting.
Education
Languages
Summary
Experienced professional with a strong background in customer support, documentation management, and HR administration, skilled in organization and administrative tasks in diverse settings.
Key Achievements
- Supervised remote customer service operations at Teleperformance.
- Managed and organized technical investigation files at Fiscalía de Cúcuta.
- Handled personnel data, payroll preparation, and attendance management at Grupo Berlin.
Experience
Supervisor de Linea
Atencion al cliente modalidad Remoto.
Gestor de archivo
Manejo y organizacion del archivo del cuerpo tecnico de investigacion.
Jefe de Recursos humanos
Gestionar los datos y preparar las nóminas, control de asistencias, ausencias y salidas del personal, labores de gestión administrativa del personal.