Samuel - Customer Support Specialist with 5+ years in telecommunications

Extensive experience assisting customers with billing, account modifications, and service troubleshooting.

Provided technical troubleshooting for television boxes, modems, and security systems.

Managed scheduling of technician appointments and coordinated with authorities for security services.

Engaged in selling cell phone plans, smartwatches, and membership services, and verified contact information.

Assisting customers with their bills, Adding internet and television packages, Selling cell phone plans and smartwatches, Troubleshooting television boxes and modems, Programming remote controls, Scheduling technician appointments

Assisting customers with their bills, Adding, verifying, or editing contact information, Experience in membership sales, Providing repair services for cameras, panels, sensors, smoke detectors, and motion detectors, Working under pressure and coordinating with authorities to dispatch them and avoid...