This is my profileContact via CazVidSamuel
Customer Service & Interpreter with diverse communication skills
Contact
Competencies
Provided support and handled calls, ensuring customer satisfaction at Xfinity and Lionbridge
Interpreted accurately between English and Spanish in clinical and insurance contexts
Engaged effectively with clients and colleagues, enhancing communication and teamwork
Managed a variety of customer calls, providing information and support efficiently
Education
Languages
Summary
Experienced in handling customer support calls and interpretation services in English and Spanish, with a focus on healthcare and insurance sectors.
Key Achievements
- Handled customer calls for Xfinity, supporting new employee onboarding
- Managed multilingual calls involving clinical centers and insurance, demonstrating language proficiency
- Consistently engaged in interpreting services, showcasing language and communication expertise
Experience
Customer Service Representative
Handled calls from the West Coast of the US, Provided support for new employees
Interpreter — Customer service representative
Handled various calls involved with clinical centers and insurance companies, Active and constant interpreting from both known languages