This is my profileContact via CazVidS'lindile
Customer Support Agent
Contact
Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Zendesk.
Demonstrated experience with Time Management.
Demonstrated experience with Problem Solving.
Demonstrated experience with Team Collaboration.
Education
Languages
Summary
View S'lindile's professional profile on CazVid.
Experience
Customer Support Agent
Processed order reallocations, invoices, and refunds., Assisted customers via WhatsApp, calls, and email using Zendesk., Delivered timely and professional service to enhance customer satisfaction.
Customer Service Agent
Handled inbound calls addressing customer complaints, billing enquiries, and account issues., Supported both postpaid and prepaid clients with technical and service-related queries., Consistently met performance and quality targets.
Crew Member / Cashier
Served customers at tills and maintained high service standards in the lobby., Assisted with daily restaurant preparation and food service operations., Ensured a clean and customer-friendly environment.