Multilingual interpreter, front desk supervisor, and administrative support specialist with over a decade of experience in diverse settings. Skilled in client relations, translation, and team supervision.
Performed real-time interpretation and translation between Spanish and English in various professional contexts.
Handled guest inquiries, resolutions, and concierge services at multiple hospitality venues, ensuring high levels of client satisfaction.
Managed check-in/out, reservations, and guest communication, supervising staff and ensuring smooth daily operations.
Supported office functions including scheduling, correspondence, and vendor communication, aiding executive teams.
Independent / Freelance
Provide real-time interpretation for hospitality, medical, and business settings., Translate contracts, menus, proposals, and client communications., Ensure cultural sensitivity, clarity, and confidentiality in all translations.
Hilton Garden Inn
Supervised daily front desk operations including check-ins, reservations, and guest inquiries., Trained and scheduled front desk staff, ensuring consistent service standards., Resolved guest issues with discretion and professionalism, raising guest satisfaction scores., Assisted international...
Hotel Zelos
Managed guest check-in/check-out, room assignments, and concierge requests., Handled multi-line phone system, booking inquiries, and guest correspondence., Provided concierge support, including travel arrangements and event recommendations., Delivered high-level customer service for diverse and...
Bay Area Event Solutions
AA
High School Diploma
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Prepared pastries, managed production teams, and contributed to menu development in high-volume environments.
Supported office operations with scheduling, calendar management, and travel arrangements., Prepared and translated correspondence, contracts, and event documentation., Managed filing systems, inventory, and vendor communications., Assisted executives with meeting coordination and presentation...
Redwood Medical Associates
Managed patient scheduling, front desk reception, and phone communications., Handled confidential medical records, billing support, and document preparation., Acted as interpreter for Spanish-speaking patients, ensuring accurate understanding between patients and providers., Balanced administrative...
Paula LeDuc Fine Catering & Events
Managed pastry production team, delegating tasks and conducting monthly inventory., Translated instructions and training for bilingual staff., Worked directly with clients during tastings, ensuring excellent service and communication.
The Ritz-Carlton
Supervised and trained pastry team in English and Spanish., Assisted with menu development and high-volume event planning.
The Village Pub
Prepared and plated dishes during service., Coordinated workflow with kitchen and service staff.
The Village Bakery
Produced breads and pastries., Worked cashier position during early shifts, providing direct customer service.
Selby’s
Managed production for delivery orders and coordinated supply needs.
