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Software Engineer Associate
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Competencies
Demonstrated experience with Python.
Demonstrated experience with C++.
Demonstrated experience with Java.
Demonstrated experience with HTML.
Demonstrated experience with CSS.
Education
Summary
Professional profile
Experience
Software Engineer Associate
Design and develop automation flows using Power Automate Desktop to handle repetitive tasks across applications, web platforms, and desktop environments.. Execute test cases directly in ADO, documenting expected results and tracking actual outcomes.. Log, track, and manage defects in ADO, collaborating with developers to resolve issues efficiently.
General Admin Virtual Assistant
Designed & deployed automated workflows in KEAP (Infusionsoft) CRM for lead nurturing, onboarding, & follow-ups, boosting lead conversion by 25%. Cut manual data entry by 40% via automation rules & triggers.. Managed contact list database in KEAP (Infusionsoft) CRM, ensuring data accuracy and integrity while maintaining email deliverability to avoid compromise.. Managed e-commerce website functionality on WordPress using Divi Builder, creating web pages, blog posts, and web forms to enhance user experience and drive engagement.. Managed social media accounts and engagement by creating and scheduling content, monitoring analytics, and interacting with followers to build brand awareness and foster community growth.. Administered HelpScout support ticket platform and Google Analytics.. Lead generation (LinkedIn, Facebook, Instagram).
Data Annotator
Evaluated differences between responses to prompts, assessing for harmlessness, honesty, and helpfulness.. Rated responses on a scale of 1 to 7 based on overall quality.