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Ruth
Acquisition Associate (Remote)
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Competencies
Demonstrated experience with Cold Calling.
Demonstrated experience with Outbound Prospecting.
Demonstrated experience with Lead Generation.
Demonstrated experience with Lead Qualification.
Demonstrated experience with Appointment Setting.
Education
Languages
Summary
Acquisition Associate (Remote) open to new opportunities
Experience
Acquisition Associate (Remote)
Conduct outbound cold calls to real estate agents to generate leads and build professional relationships.. Qualify prospects through discovery questions about property details, availability, needs, and level of interest.. Deliver concise value propositions and encourage qualified prospects to take the next step.. Maintain consistent follow-up through calls and messages to nurture active leads.. Record call outcomes, conversation notes, and lead status in CRM and spreadsheet systems.. Coordinate with the sales team to move qualified leads toward meetings or agreements.
Customer Service Representative (Remote)
Delivered professional customer support to clients navigating disability claims and related services.. Conducted outbound calls to engage clients, provide updates, gather information, and resolve inquiries.. Managed sensitive client documentation accurately and confidentially in accordance with process requirements.. Coordinated with healthcare providers to obtain medical documents supporting client claims.. Maintained detailed case notes and updated client records to support timely follow-up and case progression.. Handled concerns with empathy, professionalism, and clear communication; escalated complex issues when needed.. Collaborated with internal teams to support service delivery and client satisfaction.
Customer Service Support Representative
Provided frontline support for banking customers, handling inquiries, service requests, and account-related concerns.. Assisted customers with account issues, transactions, and general banking services using accurate process guidance.. Resolved complaints professionally and escalated complex cases to the appropriate team.. Maintained accurate records of customer interactions and service activities.. Responded promptly in a fast-paced environment while protecting customer trust and service quality.
English Tutor
Delivered English-language instruction and supported learners in improving communication, reading, and writing skills.. Used clear explanations, active listening, and encouragement to support individual learning needs.. Maintained classroom discipline and promoted student engagement.