This is my profileContact via CazVid
Roy
Customer Service Specialist with bilingual skills and fast-paced experience
Video resume
Asesor de Servicio al cliente
Customer Service, calm uder preassure and fast paced scenarios, bilingual in english and spanish, great communication with US based customer
Contact
San Pedro, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions via chat, email, and phone in fast paced and remote environments.
Bilingual CommunicationIntermediate
Communicated effectively in English and Spanish, serving US-based clients and hotel guests.
AdaptabilityIntermediate
Adapted to different work environments including remote work and hospitality sectors.
Communication SkillsIntermediate
Developed great communication skills through interactions with diverse customer profiles.
Summary
Experienced in providing customer service in high-pressure, fast-paced environments, bilingual in English and Spanish, with a background in hospitality and remote support.
Key Achievements
- Provided customer service in high-pressure environments involving chats, emails, and calls
- Enhanced English communication skills through work in tourism hotels in Monteverde
- Developed bilingual communication capabilities in English and Spanish for US-based customers
Skills
Customer ServiceBilingual CommunicationAdaptabilityCommunication Skills
Published on CazVid - Jul 3, 2025