Rowina - Marketing Director at Strategic Properties

Skilled in designing and executing digital campaigns across social media and online platforms.

Exceptional ability to assist clients, manage inquiries, and ensure high customer satisfaction.

Proficient in coordinating tasks using tools like Monday.com to track progress and streamline workflows.

Fluent in English and Spanish, with experience in translation, consecutive interpretation, and cross-cultural communication.

Property management. inbound maintenance tickets. rent payments. Marketing. Community Manager. Lead generator campaigns. Ad creation and managing

Assist and follow up on clients orders and deliveries

Handle incoming emails and calls. assist current customers and intake new clients. Follow up on calendar and upcoming meetings and prepare for it. Prepare, edit, input information on reports

Community Management. Facebook. Instagram. Youtube. Tiktok. X. Admin assistant. managing and replying to orders. assist with new clients onboarding and setup. Monday.com - project dashboards. tracking progress and updates across departments. integrated with Slack, Google Calendar, Gmail, Zoom, Hubspot. created workflows and developed templates for projects

Customer Service Representative. Provide info on case to customer and escalate to paralegal to follow up

Design and create images for digital content. Upload and design content for social media platforms. Virtual Assistant CEO. Marketing assistant. Monday.com - project dashboards. tracking progress and updates across departments. integrated with Slack, Google Calendar, Gmail, Zoom, Hubspot. created workflows and developed templates for projects. Developed custom templates and views for different departments to standardize processes. Task automations such as status updates, assignments, deadline reminders