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Roger
Customer Service Agent with 6 years of experience in customer support and technical assistance
Video resume
Customer service agent
6 years of experience when it comes to customer service, technical support, appointment scheduling and vote analyst
Contact
San Pedro Sula, Cortés, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered empathetic and effective support to customers, ensuring satisfaction and issue resolution.
Technical SupportIntermediate
Assisted customers with troubleshooting and resolving technical issues related to services.
Appointment SchedulingIntermediate
Coordinated and scheduled appointments efficiently to meet customer and organizational needs.
Vote AnalysisBeginner
Participated in vote analysis tasks, supporting data collection and preliminary assessments.
Summary
Experienced customer service agent with over six years in Honduras, specializing in customer support, technical assistance, and appointment scheduling. Known for strong empathy and commitment to customer satisfaction.
Key Achievements
- Worked as a customer service agent since 2017, gaining extensive experience across various customer engagement functions
- Provided technical support and appointment scheduling, demonstrating versatility in service delivery
- Utilized strong empathy skills to enhance customer interactions and satisfaction
Skills
Customer ServiceTechnical SupportAppointment SchedulingVote Analysis
Published on CazVid - Jul 3, 2025