Dedicated professional with experience in postal services, sales, and citizen assistance. Skilled in customer engagement, basic computer applications, and problem-solving, with a focus on continuous growth and positive client interactions.
Provided assistance to clients and citizens, managing inquiries and resolving issues in various service environments.
Utilized Excel, PowerPoint, and Photoshop to complete tasks related to data organization, presentations, and image editing.
Demonstrated ability to communicate effectively in customer service roles and participate in English immersion training.
Handled multiple responsibilities across postal, sales, and citizen assistance positions, ensuring quality service delivery.
Instituto Postal Dominicano SFM
Agencia de Motores Super Gato
Supérate
Voiceteam
Comunicación Social
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Resolved customer issues through step-by-step approaches, enhancing satisfaction in service interactions.
